Your satisfaction in our services and products is our top concern, and we will do our upmost to fulfill your needs. If you are not satisfied with your purchase for any reason, please contact our customer service immediately at Service@Buy-Replica.com.

All our merchandise comes with a MONEY BACK GUARANTEE. If you are not satisfied with your purchase, please contact our customer service within 14 days of shipping. We will provide you with a RETURN AUTHORIZATION CODE (RAC) and a return address for you to ship the merchandise to. Upon receiving the merchandise we will refund your total purchase price less shipping/handling, and a 20% restocking fee.

Exchanges may be made by contacting our customer service within 14 days of shipping. We will provide you with a EXCHANGE AUTHORIZATION CODE (EAC) and a return address for you to ship the merchandise to. Upon receiving the merchandise we will immediately arrange to ship the replacement product to you. Depending on the reason for exchange, you may have to pay an amount equivalent to 15% of the purchase price.

You must return the merchandise via courier at your own expense and provide us with a tracking number in order for the refund/replacement to be issued. The merchandise must be returned in unused condition and in the original packaging, and must reach us within 7 days of receiving the AUTHORIZATION CODE.

When you contact our customer service for Return/Exchange, kindly include the following information for to help us expedite the processing of your case.

1. Your full name, telephone number and address
2. Your original order confirmation number
3. The date the order was placed and the date the merchandise was received
4. A list of the replica product(s) (name and reference number of merchandise) to be exchanged or refunded
5. The reason for the return of the product(s)
6. A photograph taken of the product(s) and its packaging that backup the reason for the dissatisfaction.

Thank you for your cooperation.